Use Cases

Step I.  Configure two factor authentications at the Institution level.

  1. Login as an iCare superuser 
  2. Go to Customer Setup 
  3. Click on Institution Tab

4. Choose your institution and enable two factor authentication.

Step II. Check the effect of the change for the intended regular user for the device used.

  1. Log into the iCare EHR with a regular user of any user role. When the user provides the credentials in the login screen and clicks on the login button the user will see this screen:

Step III.  Verification and login after Authentication.

  1. Check your email inbox for the mail received from iCare support and click on the given device authentication link. 

Note: Users should use that link within 30 minutes.

2. Once the user authenticates by clicking on the link, the below screen will be shown, confirming the authorization.