Legacy EHR systems do not meet the needs of today’s complex, fast-paced, safety focused Hospitals and Health Systems. Healthcare organizations today are required to navigate ever-evolving regulatory changes with a constant focus on patient care and business sustainability. Hospitals are demanding flexibility – and legacy systems were not architected for today’s challenges.

The Enterprise Cloud Electronic Health Record (EHR) from iCare is a fresh alternative to legacy software. iCare is a flexible Electronic Health Record platform that’s changing the rules of mission-critical infrastructure for hospitals. This powerful cloud platform provides fully integrated EHR technology at a fraction of the price of installed traditional software.

iCare electronic health record
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Fresh Alternative

iCare was started with a very simple premise: Hospitals should focus on patient care, not software. Using the latest technologies available, iCare is able to provide hospitals with advantages that were never possible with heavy and rigid installed systems.

Lower Total Cost of Ownership

With cloud applications, there is no hardware, software, middleware, database, or business intelligence tool to buy, install, or maintain. The iCare Enterprise Cloud EHR can be accessed anytime and anywhere via the Internet, shifting the cost and burden of managing the underlying IT infrastructure and operations from you, the customer, to iCare.

Rapid Deployment and Faster Time to Value

iCare deployments can start immediately and are delivered on time and on budget, a track record almost unheard of with legacy on-premise applications. iCare applications are less complex, more cost-effective, and much simpler and faster to deploy.

Why iCare?

  • Enterprise-class cloud applications for hospitals and health systems
  • Built for clinicians by clinicians
  • User-friendly user interface
  • Embedded real-time Big Data analytics
  • Modern and adaptive technology foundation
  • Leadership with a proven track record
  • Commitment to customer success

Key Benefits

  • Move from a paper-based system
  • Migrate quickly from legacy products
  • Faster time to value and rapid delivery of innovation
  • Predictable and on-going cost savings
  • Free upgrades
  • Total hospital management and visibility
  • Higher user adoption and empowerment
  • Improved user workflow and quality of care
  • Online patient portal
  • Improve the efficiency of your entire care team
  • Error reduction through technology
  • Support of payment, reimbursement and workload accounting requirements
  • Advanced analytics
  • Improved financial outcomes
  • Improved patient outcomes, engagement, experience and satisfaction

iCare Enterprise-Class EHR

  • EHR management
  • Interoperability
  • Big Data
  • Clinical decision support
  • Clinical workflow
  • Clinical documentation and data capture
  • Clinical display/dashboard
  • Order management
  • eMar
  • Nurse task list

Continuous Innovation and Adoption

iCare eliminates the cost and complexity associated with traditional upgrades by rapidly delivering free updates to customers. By providing smaller, more easily consumable updates, iCare gives you the ability to control the rate of functionality absorbed. There is no risk of becoming locked on outdated versions.

Enterprise-Class Security and Regulations Compliance

iCare is a trusted partner for large and medium hospitals wanting to take advantage of the many benefits of cloud computing. iCare adheres to the highest standards and continually passes the toughest third-party security audits and certifications in the industry, including HIPAA, Meaningful Use, ICD-9 & 10, 16 Type II, and Safe Harbor. From world class data center operations to rigorous physical, network, application, and data-level security, iCare ensures the safety of your sensitive data with enterprise-class reliability and performance.

Real-Time Analytics

iCare includes the ability to view, analyze, and take action on data right from the source—without the need for an additional bolt-on analytics system. iCare is the only EHR that includes Big Data capabilities.  This means iCare can analyze structured and unstructured data as well as internal and external data sources including registries and HIEs.  Clinical users and administrators alike can access the information they need to perform their jobs more effectively. IT can be freed from the tedious task of coding, writing queries, and running reports, but still be confident that users can only create reports on data they have permission to see.

User-Friendly Experience

A modern, simple-to-understand user experience facilitates rapid end-user adoption, enabling even the novice user to get around the system with minimal training. The iCare Graphical User Interface (GUI) is browser and device agnostic which means that the user need only an internet connection.

Providers and business leaders can also get instant access to the system through their mobile devices, including the iPhone®, the iPad®, or any other web-enabled device. Mobile use adheres to the exact same security protocols and provide the same streamlined, easy-to-use interface.

Modern and Adaptive Technology Foundation.

Today’s hospitals are constantly evolving to keep up with changing regulations and economic tides. Rigid, complex EHR systems simply were not’t designed to keep pace with today’s hospitals and therefore struggle to do so. iCare can grow, change, and evolve to support the needs of your enterprise health system.

iCare accomplishes this adaptability by leveraging several technology innovations, including an object oriented approach, big data management and analytics, and standardized web services.

Additionally, iCare delivers a powerful business process configuration tool that enables Administrators to define workflow and rules and ensure they are followed. This means the stakeholders can establish consistency across the health system or address specific needs in different hospitals. iCare can also easily reconfigure processes at any time.

Finally, Administrators can monitor and audit all processes and transaction statuses to ensure control, visibility, and compliance throughout your entire health system.

iCare and the Cloud

It is evident that cloud-based software is here to stay. Computer application usage is becoming a utility, similar to electricity and with computer networks having finally caught-up with computer processors, it’s easier and cheaper than ever to securely move systems to the cloud without sacrificing speed or functionality. So why is the Healthcare sector, taking the opposite approach? Hospitals are spending hundreds of millions of dollars to “upgrade” IT infrastructure in order to cash-in on government incentives and insure full Medicare and Medicaid reimbursements. But, are they really upgrading?

The answer is a resounding, NO. Overspending on decades-old architecture and deploying with an “installed” or “hosted” model where the hospital or vendor maintains hardware and software is something that corporate America is simply not doing anymore.   Hosted software, while it alleviates the need for the hospital to maintain the infrastructure, does not solve the fundamental problem.  “Installed” and “Hosted” software is inflexible and actually creates a negative value gap.

Over time, the gap between the Electronic Health Record and the actual hospital requirements is growing and the hospital receives less and less value from the EHR investment. Think Meaningful Use, HIPAA, IDC-9 & 10.  This is why applications get replaced or sunset – because they no longer meet your needs.

Cloud-based products like iCare have solved this issue by offering a fully configurable application that changes with customer needs.  How?  Because we give our customers the ability to change the product without costly services.   This is only possible with a true cloud, multi-tenant product.

  • No down time
  • No hidden costs
  • No programming
  • Doesn’t affect upgrades or support

The Negative Value GapThe Enterprise Cloud EHR from iCare is an enterprise-class, Internet-optimized Electronic Health Record platform that’s changing the rules of mission-critical infrastructure. This powerful cloud platform provides fully integrated EHR technology at a fraction of the price of installed traditional software. Current enterprise-class EHR systems are built on outdated architectures, which require a large allocation of resources, for implementation, customization development and daily operations. With iCare, you will focus on patient care, not software.

Cloud value and benefits

  • Multi-tenant architecture
  • No hardware or software to buy or install
  • Products are never sunset
  • Free upgrades
  • Cost reduction (No IT infrastructure)
  • Per user pricing
  • All customers on same version of software
  • Alleviation of staff and skill shortages
  • Ability to move internal staff into higher-value work
  • Access to latest technologies
  • Free Disaster Recover and Redundancy
  • Highest level of data security
  • Quickly migrate from legacy systems
  • Easy transition from paper-based workflows

Security & the Cloud

Data security breaches cost hospitals nearly $6 Billion annually, so what’s being done to mitigate this risk in HIT? The short answer is hospitals are not doing enough. Moving to a vendor “hosted” model, increasing HIT security budgets and staffs are NOT the answer. iCare is leading the industry with a fresh alternative with its fully integrated enterprise cloud EHR that offers the most secure environment available.

According to one industry study, the impact of a data breach over a two-year period is approximately $2 million per organization and the average organization had 2.4 data breach incidents during that same time period. In short, healthcare organizations are not protecting patient data in meaningful ways. Perhaps what’s more startling is that 58% of healthcare organizations admit to having little or no confidence in their ability to appropriately secure patient records. Security is a daunting task and this is compounded by historically understaffed HIT departments.

What’s the alternative? According to the CDW Cloud Computing Tracking Poll, 37% of health care facilities have already developed strategic plans for adoption of cloud computing. While this is a good start, this is not related directly to patient data, rather a general appetite for moving to cloud vendors, like iCare. This is due in large part to the dearth of enterprise-cloud EHR providers. Until now, with iCare, the ability to bring a hospital EHR into a fully Software as a Service (SaaS) environment was not possible.

Put simply iCare boasts the industry’s most advanced security infrastructure which mitigates our customers’ risk.  Traditional vendor “hosting” models DO NOT offer the same level of security.

Some iCare Enterprise Cloud EHR security feature include:

  • 24×7 application monitoring
  • Fully secure SSL browser access
  • Encrypted transmitted and rested data
  • Managed access to cloud applications by staff
  • Intrusion detection
  • 24-hour room monitoring for data center and locked data center
  • Regular certification of security measures
  • Annual structured information security and HIPAA training for all IT employees

The iCare Data Centers are Tier 4 Facilities that include:

  • Multiple independent distribution paths serving the IT equipment.
  • Redundant site infrastructure capacity components.
  • Cooling equipment that is independently dual-powered, including chillers and heating, ventilating and air-conditioning (HVAC) systems.
  • Dual-powered IT equipment that is fully compatible with the topology of a site’s architecture
  • Fault-tolerant and congruent site infrastructure with electrical power storage and distribution facilities with expected availability of 99.995%

Big Data

The future of medicine requires all healthcare organizations have the ability to consume and process large amounts of structured and unstructured data to personalize medicine and treatments based on individual patient characteristics.

Solutions from legacy EHR vendors require a significant capital investment and call for the implementation and integration of multiple IT systems that result in frustrating latency problems and limit real-time capabilities.   This has been a significant challenge for healthcare providers, who work with some of the most complex and disconnected data sets of any industry.

The iCare Enterprise Cloud EHR is revolutionizing the Health IT industry with its modern architecture and fully integrated Big Data capabilities. iCare is the only EHR that links both native and disparate sources of structured and unstructured data, including genetic and biomedics feeds, and quickly presents the information visually.

iCare bridges the gap between how data is used and how healthcare is delivered with a single cloud-based solution that meets today’s Meaningful Use requirements and answers tomorrow’s complex data centric questions that will increase the value of healthcare.